FAQ’s

Parties register online, submit details, attend virtual sessions, and receive a settlement or award digitally.

Yes, ODR is legally recognized and aligned with arbitration, mediation, and contract laws.

Commercial, contractual, family, consumer, employment, and business disputes.

Yes, all communications, documents, and proceedings are kept strictly confidential.

Individuals, businesses, startups, corporates, and legal professionals.

Negotiation involves direct discussion; mediation includes a neutral mediator to guide the process.

A binding dispute resolution process conducted digitally by a qualified arbitrator.

No, the entire process is conducted online.

Most disputes are resolved faster than traditional court cases, often within weeks.

Yes, it reduces legal fees, travel costs, and time investment.

ODR complements courts and can prevent lengthy litigation in many cases.

Arbitration awards are binding; mediation settlements are binding once agreed.

The dispute may move to arbitration or court as per agreement.

Yes, especially for sensitive matters requiring privacy and cooperation.

Yes, they use secure technology for data protection and privacy.

Yes, ODR clauses are widely used in commercial agreements.

Trained mediators, arbitrators, and legal experts.

Yes, all documents can be uploaded digitally.

Arbitration awards may be enforceable under international conventions.

Not mandatory, but legal support is recommended for complex disputes.

Yes, multi-party disputes can be managed online.

A settlement agreement or award is issued digitally.

Yes, it is ideal for low-value and small disputes.

Register on the platform, file your dispute, and begin the resolution process.